Ticket Turnaround Times Guide

Graphic Request
3 - 5 full business day turnaround.
Video Edit, OTT and Video Recording + Edit
Turnaround pertains to the scope of the project. We can assess and give a time frame once a ticket is submitted.
Send Client Opt-In Data
2 full business day turnaround.
Live Streaming Event
If production is required 5 full business day tur around minimum. If no production is required 2 business day setup from date and time of execution.
Contest Graphics & Build Request
5 total full business day turnaround. 3 day turnaround on graphics. Once graphics are approved allow a 2 business day turnaround for build out.
Podcast Creation & Update
3-5 business day turnaround.
Contest Graphic Only Request
3 full business day turnaround.
Push Notifications
3 full business day turnaround.
Multi Market Promotions
3 full business day turnaround.
Social Media Posting Request
2 full business day turnaround.
Social Account Issues
Turnaround pertains to the scope of the project. We can assess and give a time frame once a ticket is submitted.
All Website Work
3 full business day turnaround.
Analytics Requests
3-5 Business Days.
Request PromoBuilder Entry Data
3 full business day turnaround.