Best Practices

Promobuilder Turnaround Guide

  • 2 full business days for graphics requests (weekends are not included)
  • 2 full business days for contest builds (weekends are not included)
  • AE is required to get an approved ETW message from client before graphics builds can be requested
  • All materials (rules, graphics, copy) must be in and APPROVED in order for the build countdown (2 full days) to start
    • If a campaign is set to be live Saturday, Sunday, or Monday, all materials (rules, graphics, copy) must be in and APPROVED by Wednesday EOD. We will not accommodate same-day graphics requests or contest builds unless the campaign value exceeds 15k.
  • *Please note it may take up to 5-7 business days for our legal team to draft the rules.